====== Add a new user ======

Use the menu **Admin Items -> Users**, then **Add a User** (top left menu).   

Enter a unique user name, an email address and any random characters in the password box.  Fill in the rest of the form as appropriate and submit it.  See [[user_levels|User Classes]] to select appropriate privileges.

Communicate with the new user, informing them of the user name and the email address used.

They can then reset their password using their email address via the Forgot Password link on the front page, then they can log in with the new password and their user name.   

People can get confused about when to enter their user name vs email address, so please tell your new users to read the sign in boxes carefully!!

===== Email Only Users =====

It is possible to define some users, likely external to your organisation, who can submit notes via email to be appended to a company’s record.  Often external mentors may send meeting notes in using this method.

These users will not be able to log into VT, so the setup is slightly different to that above. A new user with a unique username must be created, but then [[email_users|access codes]] must be set up to enable them to submit notes.